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Technical Analyst

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Braintree, MA
$80,000 - $105,000
Job Type
Direct Hire
Sep 05, 2017
Job ID
Job Title:                       Technical Analyst             
Position Reports to:     Director of IT                                  
Purpose:         The Technical Analyst will report to the Director of IT and be responsible for the day to day troubleshooting and support for JD Edwards (JDE) and related application systems. This position requires technical and functional skills along with the ability to build strong relationships that will help deliver value for the organization. The candidate will need the technical proficiency to solve client issues across multiple modules in JDE. 
Summary of primary duties and responsibilities:
  • Collaborate with business and technical teams to support the day to day activities supporting JD Edwards
  • Ensure that JD Edwards and related applications systems operates effectively and operational downtime is minimal
  • Provide support of the applications integrated (such as DSI MEP) with the JDE infrastructure
  • Work in partnership with IT personnel during projects directly related to JDE
  • Empower end-user population by ‘walking’ end-users through the problem-solving process when requested or when appropriate
  • Assist with maintaining user accounts/roles and security
  • Develop and provide JDE application training for all system clients
  • Develop and maintain application and related technical issues logs
  • Establish and maintain application backup and recovery
  • Assist with disaster recovery system replication, monitoring, and maintenance
  • Coordinate the disaster recovery system replication testing
  • A Bachelor’s Degree in Computer Science is required an equivalent professional experience will be considered
  • 3 to 5 years working with Oracle JD Edwards EnterpriseOne development toolset
  • Strong in-depth knowledge of JDE 9.0 or higher
  • 3 to 5 years experience with the IBMi  DB2
  • 2 years working with DSI MEP version 8.1 or higher
  • General knowledge in SQL query writing
  • Demonstrate strong understanding of database design and management
  • Prior experience with manufacturing and Lean Manufacturing techniques a plus
  • Detail oriented and self-starter with strong written and interpersonal skills
  • Ability to rapidly acquire knowledge of enterprise systems and their interactions with each other
  • Ability to define and manage multiple projects simultaneously
  • The ability to impart knowledge to non-technical employees and excellent written and oral presentation skills are also required